Terms of Service

1. Purpose

These Terms set the rights, duties, and responsibilities between the company and users regarding the N-Ship service (“Service”).

2. Definitions

• Service: schedule generation/management, work requests, statistics, notices, and related features
• User: an individual or organization that agrees to the Terms and uses the Service
• Account: login credentials created with identifiers such as email
• Content/data: all information users enter or generate in the Service

3. Effect and changes

• These Terms take effect when posted or notified in the Service.
• We may change the Terms in accordance with law and will give prior notice of material changes.
• Continued use after a change takes effect constitutes acceptance of the revised Terms.

4. Accounts and eligibility

• Users must provide accurate, up-to-date information and keep accounts secure.
• Use by persons under 14 follows applicable law, including guardian consent where required.
• False information, impersonation, or unauthorized access may result in restricted use.

5. Provision, change, and suspension

• We provide core features such as schedule generation/management, request handling, and statistics.
• We may change or suspend all or part of the Service for operational, technical, or legal reasons, with prior notice when appropriate.
• Scheduled/unscheduled maintenance or urgent security measures may cause temporary interruption.

6. User duties and prohibited acts

• Comply with law, these Terms, and published policies.
• Do not collect, use, or disclose others’ personal data, accounts, or content without authorization.
• Unauthorized access, reverse engineering, and automated scraping of the Service or networks are prohibited.
• False inputs, illegal content, malware, and spam are prohibited.

7. Data and intellectual property

• Users retain rights in content/data they provide. We may store, process, and back it up as needed to operate and improve the Service.
• IP in the Service, software, design, trademarks, and logos belongs to the company. Users receive a non-exclusive, non-transferable license within the Terms and policies.
• Feedback and suggestions may be used freely by the company unless otherwise agreed.

8. Paid features, billing, refunds

• Core features are currently free; if paid features are introduced, pricing, billing cycle, and refunds will be disclosed in advance and require consent.
• Failed, unpaid, or fraudulent payments may restrict paid features.
• Taxes and fees follow applicable law and payment-provider policies.

9. Third-party services and links

The Service may include third-party content or links. We do not warrant their availability, accuracy, or safety; use is subject to each provider’s terms.

10. Security and account care

• Users are responsible for protecting credentials, using strong passwords, and managing devices.
• If compromise is suspected, change the password and notify us promptly; we may take reasonable steps such as temporary suspension.

11. Limitation of liability

• We are not liable for damages from force majeure such as natural disasters, power or network outages, third-party failures, or user fault.
• To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or punitive damages or data loss.

12. Indemnity

If a user’s breach of these Terms causes damage to the company, the user must compensate that damage. If a user’s breach causes a dispute with a third party, the user must resolve it at their own cost and expense and indemnify the company.

13. Termination and data retention

• Users may delete their account at any time. Data without a legal retention duty is deleted without delay.
• Use may be limited or terminated for Terms violations, security risk, non-payment, or similar reasonable causes.
• Backups and logs may be kept for a period for security/audit; details follow the Privacy Policy.

14. Governing law and disputes

These Terms are governed by the laws of the Republic of Korea. Disputes not resolved by discussion shall be brought before a court of competent jurisdiction under the Civil Procedure Act.

15. Miscellaneous

• We are not liable for non-performance caused by force majeure.
• If any provision is invalid or unenforceable, the remaining provisions continue in effect.
• Users may not assign rights or duties without the company’s prior written consent.

16. Notices and contact

• Important notices may be posted in the Service or sent to the registered email.
• Contact: use Inquiries in the Service.

17. Notifications and marketing messages

• Essential operational, security, and feature notices may be sent without separate consent.
• Marketing messages are sent only with opt-in consent and may be opted out.

18. Availability

• We aim for reasonable availability but do not guarantee a specific uptime percentage.
• Maintenance, updates, or external infrastructure issues may cause temporary interruption; we will notify before or after when reasonably possible.